Terms of service

1. Introduction

Welcome to Sneakerstoe. These Terms of Service (“Terms”) govern your use of our website https://sneakerstoe.com/ and any related services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.

2. Eligibility

To use our services or make purchases, you must be at least 18 years old or have the consent of a parent or guardian.

3. Products and Orders

  • All products listed on our website are subject to availability.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

  • Prices are displayed in GBP (£) and may be changed at any time without notice.

4. Payment

  • We accept multiple payment methods including Visa, Mastercard, American Express, Klarna, Shop Pay, Google Pay, and Apple Pay.

  • Payment must be completed at the time of purchase.

  • All transactions are processed securely through our payment partners.

5. Shipping & Delivery

  • We currently ship orders only within the United Kingdom.

  • Delivery times are estimates and may vary due to factors beyond our control.

  • Please refer to our Shipping Policy for more details.

6. Returns & Refunds

  • Customers can request a return within 14 days of receiving their order, provided the product is unused, in its original packaging, and in resalable condition.

  • Please see our Return & Refund Policy for the full procedure.

7. Intellectual Property

All content on our website, including images, product descriptions, logos, and designs, is the property of Sneakerstoe and may not be copied, reproduced, or distributed without our written permission.

8. Prohibited Uses

You agree not to use our website for:

  • Any unlawful purpose

  • Violating any applicable laws or regulations

  • Transmitting viruses, malware, or malicious code

  • Engaging in fraudulent or deceptive practices

9. Limitation of Liability

Sneakerstoe will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

10. Indemnification

You agree to indemnify and hold Sneakerstoe harmless from any claims, damages, liabilities, and expenses arising from your violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

12. Contact Information

Sneakerstoe is a trade name of SNEAKERSTOE LIMITED, registered in the United Kingdom.

Store Name: Sneakerstoe

Trade Name: SNEAKERSTOE LIMITED

Company Number: 16439557

Phone Number: +44 7455 410578

Support Email: support@sneakerstoe.com

Business Hours: (Mon To Fri) 9:00 AM To 5:00 PM

Business Address: Office 3453 321-323 High Rd, Essex, United Kingdom, RM6 6AX